Privacy Policy

Last Updated: August 23, 2026

This Privacy Policy explains how RMTreks.com (“we,” “us,” “our,” or “RM Treks”) collects, uses, stores, and protects information when you visit or use our website, rmtreks.com (the “Website”), or contact us regarding trekking trips and travel services.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We aim to collect only the information reasonably necessary to operate our Website and respond to trekking and booking inquiries.

Information You Provide to Us

When you submit a trip booking or inquiry form on our Website, we may collect:

Your email address

The trip or trekking package you are interested in

Any other information you voluntarily provide to us during subsequent communication

Our trip inquiry forms currently primarily request your email address.

We use the email address you provide to:

Respond to your inquiry

Contact you regarding the trip you are interested in

Discuss availability, pricing, itineraries, and other booking details

Continue the booking process

Communicate with you about related travel arrangements

We do not use the booking inquiry form to collect unnecessary personal information.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically by the Website, hosting infrastructure, analytics services, security services, or similar technologies.

This may include information such as:

IP address

Browser type and version

Device type

Operating system

Approximate geographic location

Pages visited

Referring website or source

Date and time of visits

General Website usage information

Technical information necessary for security and operation

Some of this information may be collected through cookies, pixels, log files, or similar technologies.

2. Google Analytics

We use Google Analytics to understand how visitors use our Website and to improve its content, performance, and user experience.
Google Analytics may collect information such as pages viewed, approximate location, device and browser information, traffic sources, and interactions with the Website.

The information collected through Google Analytics is generally used in aggregated or statistical form to help us understand Website usage.

Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.
You can learn more about Google's privacy practices through Google's official privacy resources.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small files stored on your device that can help a website remember information, understand how visitors use the website, provide security, and improve functionality.

We may use cookies for purposes including:

Essential Website functionality

Security and fraud prevention

Website performance

Analytics and traffic measurement

Understanding how visitors interact with our Website

Remembering certain preferences where applicable

Some cookies may be placed by third-party services that provide functionality, analytics, hosting, security, or other services for our Website.

Cloudflare

Our Website or hosting infrastructure may use services provided by Cloudflare for purposes such as website security, performance, traffic management, and protection against malicious or automated traffic.
Cloudflare may process technical information such as IP addresses, browser information, device information, and security-related data in connection with these services.

The specific cookies and technologies used by Cloudflare may change as its services and our Website infrastructure change.

4. How We Use Your Information

We may use information we collect to:

Respond to your questions and inquiries

Process and manage trekking or trip booking requests

Communicate with you about requested trips

Provide information about itineraries, availability, pricing, and related arrangements

Improve our Website and services

Understand Website traffic and usage

Maintain Website security and reliability

Detect, prevent, and investigate abuse, fraud, or security incidents

Comply with applicable legal obligations

Protect our rights and legitimate business interests

We do not sell your email address or other personal information to third parties for their own direct marketing purposes.

5. How We Communicate With You

When you submit your email address through a trip inquiry or booking form, you give us permission to use that email address to respond to your request and communicate with you about the relevant trip and booking process.

If additional information is required to proceed with a booking, we may request that information from you through subsequent communication.

You may choose not to provide additional information. However, this may prevent us from being able to complete or proceed with certain booking arrangements.

6. Sharing of Information

We may share personal information when reasonably necessary to operate our Website and provide our services.

This may include sharing information with:

Website hosting and infrastructure providers

Analytics providers such as Google Analytics

Security, performance, and traffic-management providers such as Cloudflare

Email or communication service providers

Service providers involved in operating our business

Professional advisers where reasonably necessary

Government authorities or other parties when required by applicable law

We do not sell or rent your personal information.

Where third-party service providers process information on our behalf, they may process information according to their own privacy policies and contractual obligations.

7. Booking Information

Submitting an inquiry through our Website does not necessarily constitute a confirmed booking.

Our team may communicate with you by email to obtain additional information, discuss the trip, confirm availability, provide pricing, and complete the booking process.

Any additional information provided during the booking process may be handled according to the purposes for which it was provided.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing bookings, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

The exact retention period may vary depending on the type of information and the circumstances in which it was collected.

When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal or legitimate business requirements.

9. Data Security

We take serious technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You should therefore understand that transmission of information over the internet carries some inherent risk.

10. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

11. Children's Privacy

Our Website is intended for a general audience and is not specifically directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided us with personal information improperly, please contact us so that we can take appropriate action.

12. International Visitors

RM Treks may receive visitors and booking inquiries from people located in different countries. Depending on where you are located, your personal information may be processed or stored in countries other than your country of residence. Different countries may have different data protection laws.

By using our Website and providing information to us, you understand that your information may be processed in accordance with applicable law and the practices described in this Privacy Policy.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, which may include the right to:

Request access to personal information we hold about you

Request correction of inaccurate information

Request deletion of certain personal information

Object to or restrict certain processing

Withdraw consent where processing is based on consent

Request information about how your personal information is processed

These rights are subject to applicable legal limitations and exceptions.
To exercise an applicable privacy right, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests.

14. Cookie Controls

Most web browsers allow you to control or delete cookies through their settings.
You can generally configure your browser to block cookies or notify you before cookies are stored. However, disabling certain cookies may affect the functionality or performance of parts of our Website.

For analytics and third-party services, additional controls may be available through the relevant provider.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:

RM Treks | Rainbow Mountain Treks Pvt. Ltd.

Website: rmtreks.com

Email: [email protected]

Important Note

This Privacy Policy is intended to describe the current practices of RM Treks as generally understood. If we introduce additional services, payment processors, newsletter subscriptions, advertising, customer accounts, booking platforms, or other third-party services, this Privacy Policy should be updated accordingly.

We recommend reviewing the policy whenever the Website's data collection or third-party services change.